Support

Frequently asked questions.

Got questions about how we handle permissions, privacy, backups or banks? We have answers.
shield_lock

Privacy & data

Is my data safe?expand_more

Yes — that is the whole design. PaisaSync reads SMS locally on your device to extract transaction details, and that data stays in a database on your phone. We have no server holding it, so there is nothing for us to lose or sell.

So is the app completely offline?expand_more

The tracking is. Three things do use the internet: signing in with Google to identify your account, ads in the free version, and app updates. Your transactions, balances and budgets are never among them — they stay on your device, and the app keeps working with no connection at all.

sms

Permissions & banks

Why does it need SMS permission?expand_more

That is how it finds your transactions. Your bank already texts you every time money moves; PaisaSync reads those messages on your device and turns them into a spending record. Without the permission you can still add everything by hand.

Which banks work?expand_more

It is not built around a fixed list. The parser understands the formats Indian banks and UPI apps use — HDFC, ICICI, SBI, Axis, Kotak, IDFC First, Canara, PNB, GPay, PhonePe and many more. An unfamiliar bank usually still works.

payments

Plans & pricing

Is it free?expand_more

Yes. SMS auto-capture, manual entries, budgets, goals and recurring bills are free forever, with no trial and no card required. Pro removes ads and adds Google Drive backup, unlimited custom categories and custom category rules — ₹29/month, ₹199/year or ₹399 once for lifetime.

smartphone

Devices & switching phones

Is it available on iPhone?expand_more

Not yet. Apple does not allow any app to read SMS, so the automatic part cannot work on iOS.

What happens if I change my phone?expand_more

Your data lives on the device, so on the free plan it does not travel with you — re-installing and re-scanning rebuilds your history from the SMS still on your phone. Pro adds an encrypted backup to your own Google Drive that you can restore on the new phone.

Still have a question?

The security page covers permissions, storage and backups in more detail.

Privacy & securityarrow_forward

Know where every rupee went without typing a thing.

  • boltTracks every supported bank & UPI SMS on its own
  • lockLedger stays on your phone — no bank login
  • paymentsBudgets, bills and safe-to-spend in ₹
Get it on Google PlayFree forever plan·No bank login·Android