Support

Frequently Asked Questions.

Got questions about how we handle permissions, privacy, backups or banks? We have answers.

Is my data safe?expand_more

Yes — that is the whole design. PaisaSync reads SMS locally on your device to extract transaction details, and that data stays in a database on your phone. We have no server holding it, so there is nothing for us to lose or sell.

So is the app completely offline?expand_more

The tracking is. Three things do use the internet: signing in with Google to identify your account, ads in the free version, and app updates. Your transactions, balances and budgets are never among them — they stay on your device, and the app keeps working with no connection at all.

Why does it need SMS permission?expand_more

That is how it finds your transactions. Your bank already texts you every time money moves; PaisaSync reads those messages on your device and turns them into a spending record. Without the permission you can still add everything by hand.

Which banks work?expand_more

It is not built around a fixed list. The parser understands the formats Indian banks and UPI apps use — HDFC, ICICI, SBI, Axis, Kotak, IDFC First, Canara, PNB, GPay, PhonePe and many more. An unfamiliar bank usually still works.

Is it free?expand_more

Yes — every feature you see today is free, with no trial and no card required. A small optional Premium tier for cloud backup and multi-device sync is planned; it will never gate the core tracking.

Is it available on iPhone?expand_more

Not yet. Apple does not allow any app to read SMS, so the automatic part cannot work on iOS.

What happens if I change my phone?expand_more

Your data lives on the device, so it does not travel with you today. Re-installing and re-scanning brings your transactions back from the SMS still on your phone.

Join thousands simplifying their financial lifestyle

Get the PaisaSync Android app to securely parse transaction alerts locally. Set budgets, track net worth, and manage your ledger without sharing passwords or uploading cloud data.

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